Privacy Policy

Comfitrend operates the website comfitrendlb.com. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop with us.

1. Information We Collect

Information you give us:

• Name, phone number, email address, and delivery address (when you place an order or contact us)
• Order details (products purchased, size, quantity)
• Newsletter sign-up email (if you subscribe)

Information collected automatically:

• Device and browser information, IP address, pages visited, and time spent on the Site
• Cookies and similar technologies (see Section 4)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders (including Cash on Delivery)
• Communicate with you about your order, exchanges, or customer service inquiries
• Send you promotional emails or offers, if you’ve subscribed (you can unsubscribe anytime)
• Improve our Site, products, and shopping experience
• Show you relevant ads on platforms like Facebook and Instagram (see Section 5)

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Delivery partners, to fulfill and deliver your order
• Service providers who help us run the Site (e.g., hosting, payment/order processing)
• Meta Platforms, Inc. (Facebook/Instagram), for advertising and analytics purposes, as described below
• Authorities, if required by law

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Keep items in your cart and remember your preferences
• Understand how visitors use our Site
• Measure and improve the performance of our advertising

5. Advertising on Meta

We use the Meta Pixel and Conversions API on our Site. This allows Meta (Facebook/Instagram) to:

• Understand the actions you take on our Site (such as viewing products, adding to cart, or completing a purchase)
• Help us measure the effectiveness of our ads
• Show you more relevant ads on Facebook and Instagram

This data sharing is governed by Meta’s Privacy Policy. You can control how Meta uses your data for ads through your Facebook Ad Preferences.

6. Your Choices

• You may opt out of promotional emails at any time by clicking “unsubscribe” in any email
• You may disable cookies through your browser settings (this may affect Site functionality)
• You may request access to, correction of, or deletion of your personal data by contacting us (see Section 8)

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, including order fulfillment, customer service, legal, and accounting requirements.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

• Email: comfitrendlb@gmail.com
• Phone: +961 79 412188

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.